We are currently looking to hire (2) PBX programmers for 3 months or more. Possibility of permanent work. If you qualify for this position as outlined below, please send a resume' to hr@teleco-ms.com.

WANTED: PBX programmer (Jackson, MS)
Summary of Position

This position is responsible for end user and technician remote support, help desk, as well as analyzing, troubleshooting and resolving system programming issues.

Essential Job Requirements
Assists in the installation, maintenance, and general support of an Avaya PBX.
Ability to solve problems quickly and automate processes
Monitor helpdesk ticket queues and resolve assigned tickets
Perform on-site system administration for an Avaya PBX
Assist end users with questions or problems
Monitor performance and escalate incidents
Stay updated on technology changes or problems

Required Experience
Relevant experience in large PBX systems
LAN / WAN networking experience helpful, but not neccesary

Required Skills
Technical Skills Required:

PBX/VoIP/Telephony experience
Good problem solving skills; ability to visualize a problem and think abstractly to solve it.

Competencies

Multi-tasking: Able to work in a fast paced environment by prioritizing and multi-tasking. Able to meet deadlines with a high level of creditability, integrity, professionalism, customer service and motivation. Adapt to a large and constant changing environment. Ability to handle constantly changing flow of incoming requests; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.

Initiative: Must be self-motivated, requiring little supervision. Ability to work responsibly with or without direct supervision.

Detail Oriented: Must pay particular attention to details in all transactions to ensure accuracy, completeness and timeliness.

Communication: Speaks clearly and persuasively in positive or negative situations. Listens and when needed, gets clarification. Practices active listening skills to determine the nature of the problem/call. Practices excellent telephone and written communication skills including voice tone and grammar. Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.

Teamwork: Contributes to building positive team morale.

Attendance/Punctuality: Is consistently at work and on time. Ensures work responsibilities are covered when absent.

Physical Requirements
While performing the duties of this Job, the employee is regularly required to sit and talk in an office setting; operate computers, keyboards and other peripheral equipment, as well as telephone equipment and headsets.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Location: Jackson, MS
Compensation: Salary (DOE) plus benefits
Principals only. Recruiters, please don't contact.
Please do not contact about other services, products or commercial interests.

While we always accept resumes, we are not currently in the hiring process for any positions.  Feel free to send a resume if you are a PBX technician or programmer or if you have experience in the sales and order process of any local exchange or long distance carrier.  Send all resumes to hr@teleco-ms.com